A Process Mining Based Approach to Support Decision Making
Communication avec acte
Currently, organizations tend to reuse their past knowledge to make good decisions quickly and effectively and thus, to improve their business processes performance in terms of time, quality, efficiency, etc. Process mining techniques allow organizations to achieve this objective through process discovery. This paper develops a semi-automated approach that supports decision making by discovering decision rules from the past process executions. It identifies a ranking of the process patterns that satisfy the discovered decision rules and which are the most likely to be executed by a given user in a given context. The approach is applied on a supervision process of the gas network exploitation
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Chapitre d'ouvrage scientifiqueES-SOUFI, Widad; YAHIA, Esma; ROUCOULES, Lionel (Springer International Publishing, 2016)Companies act today in a collaborative way, and have to master their product design and supervision processes to remain productive and reactive to the perpetual changes in the industrial context. To achieve this, authors ...
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