A Dynamic Contextual Change Management Application for Real Time Decision-Making Support
Article dans une revue avec comité de lecture
Decision making is a fundamental process within organizations for many reasons. It is indeed involved at all levels (new product decisions, management and marketing decisions, etc.) and has a direct impact on companies’ efficiency and effectiveness. Many researches are conducted to enhance the decision-making process by proposing decision support systems where the most frequent challenge is the change management. Indeed, all businesses operate within an environment that is subject to constant changes (like new customers’ needs and requirements, organisational and technological changes, changes in key information used to derive decisions, etc.). These changes have a major impact on the quality and accuracy of the proposed decision if they are not detected and propagated, at the right time, during the decision-making process. The present work attempts to resolve this challenge by proposing a dynamic change management technique that allows three tasks to be automatically performed. First, continuously detect changes and note them. Second, retrieve from the detected changes those that are related to the decision rules. Finally, propagate them by computing the new value of the decision rule. The proposal has been fully implemented and tested in the supervision process of gas network exploitation.
Files in this item
Showing items related by title, author, creator and subject.
Communication avec acteES-SOUFI, Widad; YAHIA, Esma; ROUCOULES, Lionel (Springer, 2017)Currently, organizations tend to reuse their past knowledge to make good decisions quickly and effectively and thus, to improve their business processes performance in terms of time, quality, efficiency, etc. Process mining ...
Chapitre d'ouvrage scientifiqueES-SOUFI, Widad; YAHIA, Esma; ROUCOULES, Lionel (Springer International Publishing, 2016)Companies act today in a collaborative way, and have to master their product design and supervision processes to remain productive and reactive to the perpetual changes in the industrial context. To achieve this, authors ...
Article dans une revue avec comité de lectureROUCOULES, Lionel; YAHIA, Esma; ES-SOUFI, Widad; TICHKIEWITCH, Serge (Elsevier, 2016)As the metaphor of a film, engineering design is a process where stakeholders take decisions from product requirements to the final designed system. Unfortunately, industries lack of long term project memories to go back ...
Communication avec acteES-SOUFI, Widad; YAHIA, Esma; ROUCOULES, Lionel (Springer, 2016)Research on process mining and machine learning techniques has recently received a significant amount of attention by product development and management communities. Indeed, these techniques allow both an automatic process ...
Conférence invitéeWith the importance gained by Service-Oriented Architectures (SOA) to simplify and decompose complex enterprise information system into autonomous, modular, reusable and, flexible model, the need to make models interoperable ...