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How Designers conceive utility, usefulness and needs construction in design: an exploratory study with three contrasted designers’ profiles

Communication avec acte
Author
LOUP-ESCANDE, Emilie
2295 Centre de Recherches en Psychologie Cognition et Communication [CRPCC EA 1285]
BURKHARDT, Jean-Marie
170028 Laboratoire de Psychologie de la Conduite [IFSTTAR/LPC]
ccRICHIR, Simon
211916 Laboratoire Angevin de Mécanique, Procédés et InnovAtion [LAMPA]
ccCHRISTMANN, Olivier

URI
http://hdl.handle.net/10985/9761
Date
2014

Abstract

Usefulness is considered as a major criterion in ergonomics design. Our objective is to show that heterogeneity and diversity of designers’ profiles could lead to a partially shared representation of the utility and usefulness, methods and tools. To do this, we explore the representations of engineers, graphic designers and ergonomists on the utility, usefulness and needs construction in the design. The methodology developed for studying these representations is a categorical analysis of verbalisations produced during semi-structured interviews. We provide elements of understanding on the relationship between the designer’s profiles and the representations on the definitions of utility and usefulness, and on the needs construction process (design phases, methods, tools and stakeholders involved).

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